UX Researcher

Overview

Job Description

Responsibilities

• - Plan and conduct exploratory, generative, and evaluative user research
• - Determine appropriate research methods, define and conduct research across multiple projects, and provide both tactical and strategic insights based on this research
• - Communicate insights and recommendations in a consumable, engaging way using artifacts such as reports, journey maps, personas, and other formats as appropriate that guide our team towards a delightful developer experience
• - Manage multiple projects at the same time
• - Advocate for user needs throughout the product development process
• - Educate the broader team on research best practices and evangelize research methods and results throughout the organization
• - Contribute to building best practices, processes, training, documentation, and standards to help evolve the research discipline

Required Skills

• - Previous exposure to behavioral research methods and the ability to translate data and observations into a compelling story that includes recommendations for design
• - Master''s/Doctoral degree in behavioral research preferred, as well as experience as a user experience researcher, human factors practitioner, industrial engineer, cognitive engineer, information architect, or similar
• - Engineering background or previous experience with developer tools preferred
• - Experience creating repeatable, scalable research methods
• - Experience with mixed-method research and integrating insights
• - Excellent communication and interpersonal skills, including the ability to present research concepts and insights clearly and persuasively across different audiences at varying levels of the organization
• - Knowledge and experience with visual communication and data visualization preferred
• - Ability to work in a fast-paced, agile environment
• - Experience building complex products in B2B, B2C, or B2B2C contexts is preferred
• - 2+ years of experience required

Benefits

• - Freedom & flexibility; fit your work around your life
• - Designated quarterly Whaleness Days
• - Home office setup; we want you comfortable while you work
• - 16 weeks of paid Parental leave
• - Technology stipend equivalent to $100 net/month
• - PTO plan that encourages you to take time to do the things you enjoy
• - Quarterly, company-wide hackathons
• - Training stipend for conferences, courses and classes
• - Equity; we are a growing start-up and want all employees to have a share in the success of the company
• - Docker Swag
• - Medical benefits, retirement and holidays vary by country