Technical Marketing Operations Manager

Overview

Job Description

Responsibilities

• - Build and own GTM integrations: Design, implement, and troubleshoot integrations across our marketing and revenue stack using APIs, webhooks, native integrations, automation platforms, and lightweight scripts.
• - Create reliable automation workflows: Build multi-step workflows in tools like Customer.io, Salesforce Flow, n8n, Zapier, and other GTM systems.
• - Debug data and workflow failures: Investigate broken syncs, missing fields, malformed payloads, API errors, rate limits, attribution gaps, and automation edge cases.
• - Support GTM systems architecture: Help define how tools should connect, where data should live, how fields should map, and how teams should use systems consistently across marketing, sales, success, and RevOps.
• - Improve data quality and accessibility: Build processes that improve data hygiene, enrichment, segmentation, attribution, reporting, and operational visibility across the GTM organization.
• - Write lightweight operational scripts: Use Python, JavaScript, SQL, or similar tools to automate recurring tasks, process CSVs, call APIs, restructure data, and solve problems that are too custom for standard no-code tools.
• - Collaborate with GTM teams: Partner with Growth, Marketing, Sales, Customer Success, Product, and RevOps to understand business needs and translate them into reliable technical solutions.

Required Skills

• - 2 to 5 years in Marketing Operations, Revenue Operations, Sales Operations, CX Operations, Solutions Engineering, or a similarly technical GTM systems role, ideally at a B2B SaaS company.
• - Strong hands-on experience working with APIs, webhooks, automation platforms, CRMs, marketing automation tools, and data systems.
• - Comfort reading API documentation, testing requests, inspecting payloads, troubleshooting errors, and understanding how data moves between systems.
• - Experience building automations in tools like Customer.io, Salesforce Flow, n8n, Zapier, Make, Airtable, or similar platforms.
• - Ability to write or modify lightweight scripts for operational tasks, such as batch data updates, CSV transformations, API calls, enrichment jobs, or one-off workflow fixes.
• - Strong problem-solving skills and the ability to independently diagnose ambiguous systems issues across multiple tools.
• - Excellent documentation habits, with the ability to explain technical systems clearly to non-technical stakeholders.
• - Comfort operating in a fast-growing startup environment where systems change quickly and practical judgment matters.

Benefits

• - 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family.
• - 16 weeks paid parental leave.
• - Unlimited PTO.
• - Stipends for remote work and wellness.
• - A professional development budget.