
Tech Project Manager (AI)
Overview
We’re looking for a Senior Technical Project Manager to join a team building an AI-powered Contact Center Diagnostic solution.
Job Description
You’ll work on a modern, scalable stack with a strong emphasis on AI integration, precise diagnostics, and efficient engagement. This project focuses on revolutionizing contact center diagnostics through AI.
Responsibilities
- - Lead the end-to-end product lifecycle for AI products, from concept to launch and iteration.
- - Define and manage a comprehensive product roadmap, prioritizing features to maximize client value and business impact within the AI domain.
- - Collaborate closely with engineering and AI/ML teams to translate high-level requirements into detailed specifications for GPT -based and other AI features.
- - Engage directly with clients and internal stakeholders to gather feedback, conduct user research, and ensure product-market fit.
- - Own the product backlog, meticulously scoping features, managing timelines, and ensuring timely delivery of high-quality solutions.
- - Champion a culture of quality, detail orientation, and ownership throughout the product development process.
Required Skills
- - 5+ years of demonstrable product management experience, with a significant focus on AI products and applications.
- - Proven track record of defining scope, navigating ambiguous requirements, and managing complex product backlogs and timelines.
- - Exceptional ability to interact and communicate effectively with both internal stakeholders and external clients.
- - Strong analytical, problem-solving, and conflict resolution skills.
- - Proactive approach, self-motivated, and a strong sense of ownership.
Benefits
- - Attractive salary
- - Large freedom and real influence
- - No unhealthy competition, team approach to meeting challenges
- - Remote-first, flexible working culture
- - Company apartments in cool cities across Europe: work and enjoy a memorable getaway
About the company
Experience the transformative power of Industry 4.0: automation, connectivity, and data-driven insights. We offer software solutions that meet the challenges of your business.
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