Solutions Engineer

Overview

Job Description

Responsibilities

• - Partner with Sales and Customer Engineering throughout the pre-sales and post-sales journey as the technical expert helping customers solve their most challenging database problems.
• - Lead technical discovery to match customers’ business and technical objectives with PlanetScale’s offerings.
• - Design and execute proof of value timelines that deliver on agreed upon business outcomes and success criteria.
• - Design database migration strategies and work hands-on with customers to execute migrations to PlanetScale's PostgreSQL and Vitess platforms.
• - Assess workloads, analyze performance requirements, and recommend architecture, sizing, and optimization strategies.
• - Build tools, scripts, and automation that accelerate migrations and improve customer onboarding.
• - Create educational content including documentation, guides, blog posts, workshops, and videos.
• - Collaborate with Product and Engineering teams to advocate for customer needs and shape the platform.

Required Skills

• - Deep expertise in database systems including replication, high availability, sharding, performance tuning, and migration strategies.
• - Equally comfortable presenting architecture designs to executives and writing scripts to automate migration tasks.
• - Thrive in customer-facing situations and translate technical concepts into business value for diverse audiences.
• - Self-motivated and can manage multiple engagements simultaneously with minimal oversight.
• - Enjoy creating content and sharing knowledge through various formats.
• - Comfortable with occasional travel (less than 20%).
• - 5+ years of hands-on experience with MySQL or PostgreSQL in production, including operations, performance tuning, and troubleshooting OR 5+ years of experience supporting customers with MySQL or PostgreSQL workloads where you advised on operations, performance tuning, and troubleshooting.
• - Experience working with at least one major cloud provider (AWS, GCP, Azure, or OCI).
• - Proven success in customer-facing technical roles such as Solutions Architect, Sales Engineer, or Technical Account Manager.
• - Strong understanding of database migration strategies and tooling.
• - Experience evaluating database solutions including architecture reviews, capacity planning, and performance analysis.
• - Ability to write scripts and tools in Python, Go, or JavaScript.
• - Experience creating technical content such as documentation, tutorials, or blog posts.

Benefits

• - Total compensation consists of base salary + variable comp where appropriate + benefits + equity.
• - PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals.
• - Recognized as one of the fastest growing companies in America.
• - Mission to build a diverse, equitable, and inclusive company.
• - Inclusive environment where all people feel that they are equally respected and valued.