Go
AWS
GCP
Senior Software Engineer, Backend
Overview
Customer.io is looking for experienced backend engineers who care deeply about reliability, performance, and scalability.
Job Description
Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
Responsibilities
- - Design and build distributed systems in Go that help customers send timely, relevant messages at scale
- - Collaborate across teams to debug issues and deliver reliable solutions
- - Own problems end to end - from architecture and schema design to testing, deployment, and monitoring
- - Share knowledge and raise the bar through sharing your progress publicly with short videos, thoughtful writing, and mentorship
- - Use AI agents to make multi-file changes by scoping the work, writing the prompt, and verifying the output
Required Skills
- - 7+ years of experience building scalable, distributed systems in Go (or similar statically typed languages)
- - Comfort working in cloud-native environments (AWS, GCP)
- - Familiarity with relational databases (we use MySQL) and an understanding of performance tradeoffs
- - Experience with observability tooling and operating production systems
- - A bias for action over perfection, and pride in owning technical decisions
Benefits
- - 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
- - 16 weeks paid parental leave
- - Unlimited PTO
- - Stipends for remote work and wellness
- - A professional development budget
About the company
Fueled by first-party data, create personalized journeys across all channels with our customer engagement platform.
All Job Openings at Customer.io