Customer.io
Senior Motion Designer
Customer.io
$118k - $142k
Americas Remote

Senior Motion Designer

Overview

Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.

Job Description

Hi, my name is Justin, Head of Brand Studio at Customer.io, and I'm looking for a Senior Motion Designer to join our small, close-knit creative team. Brand Studio is the creative engine behind how Customer.io shows up in the world, from product launches and campaigns to the website and live events.

Responsibilities

  • - Own motion execution for product launches: animated videos, promotional content, and brand storytelling pieces
  • - Create website animations and interactive motion elements in close collaboration with our Senior Web Engineer
  • - Develop animated assets for digital and out-of-home advertising, from display and social ads to large-format campaign moments
  • - Lead our AI video capability from the ground up, evaluating tools, establishing workflows, and producing content that raises the bar on speed and quality
  • - Build and maintain a library of motion templates and reusable animation assets
  • - Translate briefs from Product Marketing and Demand Generation into motion-first creative concepts, executed end-to-end
  • - Support branded motion for events and conferences: signage loops, intro sequences, and promotional clips
  • - Occasionally support on-site shoots and event coverage

Required Skills

  • - 3+ years of hands-on motion design experience, ideally at a B2B SaaS or tech company (in-house or agency)
  • - A portfolio that demonstrates range: animated brand content, product launch videos, typography-forward motion, website animation, motion graphics
  • - Expert proficiency in After Effects and Premiere Pro; familiarity with Cinema 4D or Blender is a plus
  • - Figma fluency for collaborating on design assets and operating within a brand system
  • - Real working experience with AI video and image generation tools as part of your actual production workflow
  • - Sound design sensibility: you understand how audio shapes motion and can work with or direct it

Benefits

  • - 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
  • - 16 weeks paid parental leave
  • - Unlimited PTO
  • - Stipends for remote work and wellness
  • - A professional development budget
  • - More benefits available

About the company

Fueled by first-party data, create personalized journeys across all channels with our customer engagement platform.


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