
Senior Manager, Emergency Cash Delivery
Overview
GiveDirectly is scaling its emergency response operations to reach more people, faster, with cash in the wake of crises.
Job Description
As a Senior Manager on the Delivery team, you will play a key role in building team capacity, strengthening response systems, and ensuring GiveDirectly can deploy effectively at scale.
Responsibilities
- - Mentor and train Delivery Managers and surge roster members on response systems, tools, and operational best practices, building long-term capacity across the team
- - Support quality assurance across responses, providing expertise and guidance to ensure consistent operational standards
- - Contribute to the strategic vision and direction of the Delivery team, in coordination with the Delivery Director
- - Support broader surge roster readiness, including onboarding and preparing internal and external surge staff for deployment
- - Strengthen Response Systems and Capabilities
- - Conduct operational diligence and feasibility inputs for potential responses, in coordination with the Delivery Director
- - During responses, serve in an assigned functional role as directed by the Delivery Director
- - Translate field learnings and operational experience into inputs for donor proposals, updates, and campaign materials, in coordination with the Fundraising team
- - Represent GiveDirectly at external and internal forums as assigned, including media engagements as necessary
- - Deploy on short notice to implement Emergency Cash crisis response programs
Required Skills
- - 5–7+ years of experience in a role focused on problem solving, team management, cross-functional collaboration and/or new business development
- - Prior humanitarian/emergency experience strongly preferred
- - 5+ years of experience working in difficult settings, including low-resource and high-insecurity contexts
- - 3–5+ years of experience providing direct mentoring or coaching to teams
- - Strong project management skills
- - Strong technical skills, including data analysis
- - Fundraising: preference for candidates with a strong partnership and relationship-management background
- - Strong communication skills
- - Enthusiasm for fast-paced environments
Benefits
- - Base Salary: $115,000
- - Bonus at Target Performance: 10% (~$11,500)
- - Estimated Total Compensation at Target: $126,500+
- - Annual Benefits Stipend: $21,393
About the company
GiveDirectly is a nonprofit organization that helps people living in extreme poverty by delivering unconditional cash transfers directly to recipients via mobile payments. Operating across countries including Kenya, Uganda, Rwanda, Bangladesh, the DRC, and the United States, GiveDirectly enables governments, foundations, and individual donors to move resources efficiently and transparently to those who need them most. By using technology to identify recipients, deliver payments end-to-end, and rigorously measure impact through randomized controlled trials, GiveDirectly is reshaping international development—putting choice and agency in the hands of recipients while building one of the most scalable, evidence-driven models in global aid.
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