Senior CRM Strategist

Overview

Job Description

Responsibilities

• - Running structured engagements with RevenueCat customers and prospects - auditing their lifecycle setups, designing engagement frameworks, advising on messaging strategy, and helping them connect RevenueCat subscription events to their CRM platforms for better segmentation, timing, and personalization.
• - Providing continuous input to Product and Engineering on how our integrations, event triggers, and data payloads need to evolve based on what you see across real customer use cases.
• - Codifying what works into scalable assets - onboarding sequence templates, churn prevention playbooks, win-back campaign guides, segmentation frameworks - that CSMs, Sales, and customers can use without needing you in the room.
• - Partnering with our Advocacy and Content teams to turn real engagement learnings into blog posts, webinars, conference talks, teardowns, and guides.
• - Helping Sales, Customer Success, and Support teams speak intelligently about CRM and retention.

Required Skills

• - 5-8+ years of hands-on experience in mobile lifecycle marketing or CRM, with a significant portion spent on subscription apps.
• - Deep working knowledge of leading mobile CRM and engagement platforms - Braze, Iterable, OneSignal, CleverTap, Customer.io, or Airship.
• - Proven ability to design and measure lifecycle experiments.
• - Strong understanding of the mobile engagement landscape - push notification best practices, in-app messaging, email, and how privacy changes reshape how lifecycle teams operate.
• - Strong customer-facing communication skills.

Benefits

• - Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator.
• - 10-year window to exercise vested equity options.
• - Fully remote and flexible work environment.
• - 4-5 weeks of suggested time off annually for mental, physical, and emotional recharge.
• - $2,000 USD for workspace setup and $1,000 USD annual stipend for continuous learning.