Customer.io
Revenue Manager
Customer.io
$99k - $139k
Worldwide (Remote)

Revenue Manager

Overview

Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.

Job Description

Hi, my name is Eric Anderson, Senior Controller at Customer.io, and I'm looking for a Revenue Manager to own our monthly revenue close as we scale into consumption-based and hybrid billing models.

Responsibilities

  • - Own the monthly revenue close across subscription, consumption-based, and hybrid arrangements β€” from journal entries through deferred revenue reconciliation.
  • - Maintain deferred revenue waterfalls, schedules, and SSP allocation documentation as our product and billing models evolve.
  • - Flag revenue recognition implications on new contracts and deals, escalating complex or non-standard structures to the Senior Controller.
  • - Partner with Rev Ops, Deal Desk, and Legal on deal reviews, contract terms, and non-standard payment structures.
  • - Prepare clean, audit-ready workpapers for revenue transactions and support the annual audit.
  • - Bring an AI-forward mindset to the close β€” spot opportunities to automate rev rec entries, reconciliations, and reporting.

Required Skills

  • - 5–7 years of revenue accounting experience, including ownership of a month-end close
  • - Comfortable running the revenue close autonomously once ramped, across subscription and consumption/usage-based models
  • - Solid working knowledge of ASC 606 concepts (variable consideration, SSP, contract modifications) β€” enough to flag issues and know when to escalate
  • - Experience partnering with Legal, Rev Ops, and Deal Desk on contract and deal review
  • - A track record of tightening or building revenue processes in a growing environment
  • - Metronome, Stripe Billing, or NetSuite experience is a plus
  • - Comfortable using AI tools to speed up rev rec entries, reconciliations, and reporting

Benefits

  • - 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
  • - 16 weeks paid parental leave
  • - Unlimited PTO
  • - Stipends for remote work and wellness
  • - A professional development budget
  • - More benefits available

About the company

Fueled by first-party data, create personalized journeys across all channels with our customer engagement platform.


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