Product Designer (f/m/x)
Overview
Typewise is an AI-first customer service platform where orchestrated agents resolve requests end-to-end by taking real actions across your stack.
Job Description
Typewise is an AI-first customer service platform where orchestrated agents resolve requests end-to-end by taking real actions across your stack. Teams describe outcomes in natural language and the platform compiles them into working automations—no flowcharts, no code.
Responsibilities
- - Design user-friendly interfaces for our AI platform
- - Collaborate with product managers and engineers to define and implement innovative solutions
- - Conduct user research and usability testing to inform design decisions
- - Create wireframes, prototypes, and high-fidelity mockups
- - Ensure consistency in design across all platforms
Required Skills
- - Proficiency in design tools such as Figma, Sketch, or Adobe Creative Suite
- - Strong understanding of user-centered design principles
- - Experience with responsive and adaptive design
- - Excellent communication and collaboration skills
- - Ability to work in a fast-paced environment
Benefits
- - Flexible working hours
- - Opportunity to work remotely
- - Competitive salary
- - Professional development opportunities
- - Health and wellness benefits
About the company
Typewise is an AI-first customer service platform that enables companies to deploy autonomous AI agents capable of resolving support requests end-to-end across their existing business systems. Teams can define workflows and outcomes in natural language, which the platform compiles into working automations without requiring code or flowchart design. Typewise agents can read from and write to systems such as CRMs, ERPs, billing platforms, and knowledge bases through hundreds of integrations, allowing them to take real actions like processing returns, updating bookings, or handling billing requests. The platform combines automation with human oversight through hybrid intelligence features such as review-before-send, partial handoffs, and context-preserving escalation. Used by global companies including Unilever and DPD, Typewise helps organizations reduce support workload while improving customer satisfaction, offering enterprise-grade security with EU hosting and ISO 27001 certification.
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