Customer.io
Mid-Market Account Executive, EMEA
Customer.io
$95k - $190k
EMEA Remote

Mid-Market Account Executive, EMEA

Overview

We're expanding our sales team in the United Kingdom and Ireland and seeking motivated and successful Account Executives at the Mid-Market level to join us!

Job Description

As an Account Executive, you’ll represent Customer.io to prospective customers and drive growth within key market segments. This is a full-cycle sales role (prospect, demo, close), where you'll be fielding both inbound and outbound demand.

Responsibilities

  • - Build and manage a pipeline through self-sourced leads and SDR-supported leads to drive new customer acquisition.
  • - Lead the entire sales process from prospecting and discovery through demo and closing for deals typically under $50,000 ACV, focusing solely on new business acquisition within targeted accounts.
  • - Conduct discovery calls to understand customer business challenges and goals.
  • - Work closely with the SDR team for lead quality feedback and collaborate with Customer Success and Technical Support for a smooth hand-off post-sale.
  • - Own and report on individual sales metrics, including pipeline status and progress towards targets, to support informed decision-making.
  • - Engage in consistent cold and warm outreach to build and maintain a healthy top-of-funnel pipeline.
  • - Nurture relationships within mid-sized accounts to uncover business needs and drive growth opportunities.

Required Skills

  • - 2+ years of experience in full-cycle B2B SaaS or MarTech sales, handling mid-market accounts.
  • - Proven success in new customer acquisition and closing deals within the B2B SaaS space, preferably MarTech.
  • - Familiarity with MEDDPICC or a similar framework that supports consultative selling and discovery to close.
  • - Excellent written and verbal communication skills, with a professional and engaging presence to build rapport with new prospects.
  • - Strong ability to identify customer business needs and position relevant solutions effectively to drive acquisition.
  • - Primarily handles mid-market accounts with shorter sales cycles and lower ACV deals.

Benefits

  • - 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family.
  • - 16 weeks paid parental leave.
  • - Unlimited PTO.
  • - Stipends for remote work and wellness.
  • - A professional development budget.

About the company

Fueled by first-party data, create personalized journeys across all channels with our customer engagement platform.


All Job Openings at Customer.io