
Marketing Lead
Overview
Kaia is a proactive AI pain care solution designed for individuals suffering from Back Pain. We’re looking for a strategic and hands-on Marketing Lead, to lead Kaia's marketing efforts in their fourth year as a DiGA (Digitale Gesundheitsanwendung) in the market.
Job Description
This is a highly visible, full-stack marketing leadership role that blends creativity, performance rigor, and a deep passion for direct to consumer campaigns and creative writing. You’ll report to the Head of Business, Germany and work closely with Product, Sales, Member Operations and the Executive team to accelerate the growth of Kaia in Germany.
Responsibilities
- - Own end-to-end marketing strategy and performance for Kaia with your main KPI being activations.
- - Lead creative strategy, including execution and direction of assets and copy of Kaia’s enrollment and lifecycle campaigns.
- - Own and further develop Kaia’s tone of voice and voice of the customer.
- - Identify growth opportunities and deploy strategies to mitigate under-performance.
- - Interface with leaders of other business units and drive cross functional projects.
- - Partner with the sales team to support B2B demand generation and top-tier employer and health plan client enrollments.
- - Lead top-of-funnel strategy and execution: positioning and messaging across digital and offline channels.
- - Build and scale ROI-positive performance marketing campaigns across email, direct mail, push, and retargeting.
- - Design and optimize member journeys—from first touch to long-term engagement.
- - Lead CRM and lifecycle marketing strategy, including segmentation, personalization, and testing.
- - Build and manage a high-performing team of marketers, analysts, designers and growth enablement team members (both direct and dotted-line reports).
- - Establish clear KPIs and operational cadences for reporting, iteration, and scale.
- - Act as the voice of the Kaia member—bringing empathy, curiosity, and creativity to every decision.
Required Skills
- - A passion for helping people live healthier, pain-free lives.
- - 4 to 8 years of marketing experience with a strong background in growth or performance marketing.
- - Native-level proficiency in German (written and spoken).
- - Experience in both early-stage (scrappy, experimental) and later-stage (scalable, strategic) environments.
- - Experience in B2C or B2B2C marketing, ideally in healthcare, digital wellness, or consumer tech.
- - Analytical and data-driven, with strong experience using tools like Metabase, Google Sheets, and A/B testing frameworks.
- - Experience building high-impact user journeys and optimizing multi-channel funnels.
- - Experience leveraging AI tools for efficacy and efficiency gains in marketing activities.
- - Proven ability to lead and develop high-performing teams.
- - Excellent communication skills—able to distill complex ideas into compelling narratives.
- - Bias toward action, creative problem solving, and ownership.
- - Comfort navigating ambiguity and operating in a very fast-changing environment.
Benefits
- - Competitive salary
- - Flexible working hours
- - Opportunity to work in a fast-paced, innovative environment
- - Professional development opportunities
- - Health and wellness benefits
About the company
Sword Health is pioneering AI Care—an AI-first approach to healthcare that combines artificial intelligence with clinical expertise to improve access, outcomes, and cost at scale. Initially transforming pain care with AI at its core, Sword has expanded into women’s health, movement health, and mental health, delivering hyper-personalized treatment programs available anytime, anywhere. Since 2020, more than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients—including employers, health plans, and governments—avoid more than $1 billion in unnecessary healthcare costs. Backed by extensive clinical validation, dozens of patents, and leading investors, Sword is building a future where world-class healthcare is always within reach.
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