
Lead Recruiter, Go-To-Market Americas
Overview
Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
Job Description
Hi, I’m Nick, Director, Talent Acquisition here at Customer.io! I’m looking for a Lead Recruiter, GTM to own the full hiring experience for our go-to-market and business operations teams, and to help shape how recruiting works at Customer.io. This is a full-cycle role with a strategic edge.
Responsibilities
- - Own full-cycle recruiting across GTM and business operations functions, managing the process from kickoff through close
- - Directly manage and develop a GTM Recruiter and a Contract Senior Talent Sourcer
- - Partner with hiring managers and business leaders to define strong candidate profiles, set search strategy, and calibrate role expectations against market reality
- - Drive a high-quality, consistent candidate experience from first outreach through offer
- - Provide real-time market insights on talent availability, compensation benchmarks, and competitive hiring activity
Required Skills
- - 7+ years of full-cycle recruiting experience, with meaningful depth hiring across GTM and business operations functions
- - Demonstrated ability to manage a high-volume, high-quality requisition load across multiple functions simultaneously
- - Strong business acumen; you understand what good looks like in revenue and operational roles and can assess candidates accordingly
- - Proven ability to influence hiring managers and senior stakeholders with data, market insight, and clear thinking
- - Experience mentoring or informally leading other recruiters, with a genuine interest in making the people around you better
- - Highly organized and data-oriented, with experience using an ATS and recruiting analytics to drive decisions
Benefits
- - 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
- - 16 weeks paid parental leave
- - Unlimited PTO
- - Stipends for remote work and wellness
- - A professional development budget
About the company
Fueled by first-party data, create personalized journeys across all channels with our customer engagement platform.
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