Head of GTM, Research Services

Overview

Job Description

Responsibilities

• - Define and co-own the go-to-market strategy for Maze's Market Research service; positioning, packaging, pricing, and target segments.
• - Partner with the Head of Market Research to shape the offering around what insights buyers actually need and what our AI-native approach makes possible.
• - Establish the metrics, forecasts, and operating cadence for a new line of business, and iterate quickly on what the market tells you.
• - Coordinate with our existing sales team to generate qualified pipeline.
• - Partner with Sales and Marketing to deliver enablement, playbooks, joint account planning, and outbound plays.
• - Activate your own market research network to open doors with insights leaders and research buyers.
• - Manage opportunities through the full sales cycle: scoping, proposals, pricing, negotiation, and close - bringing in the Head of Market Research as the practitioner voice.
• - Partner with Marketing to build Maze's voice and presence in the market research category—content, events, communities, and thought leadership.
• - Represent Maze at industry events and in the broader conversation about how AI is changing research.
• - Act as the connective tissue between Sales, Marketing, Research, and Product, surfacing what the market needs and feeding it back into the service and platform roadmap.

Required Skills

• - Significant experience growing market research services, insights consulting, or research technology businesses, including ownership of commercial outcomes.
• - A very strong network of market research buyers and practitioners you can activate from day one.
• - Deep market research domain expertise: qual and quant methodologies, study design, and how insights organizations buy and operate.
• - Ideally, some management and entrepreneurial experience—you've built a practice, launched an offering, or started something of your own.
• - You understand how AI can improve every step of the research process, and you already use it daily to do more with less.
• - You thrive in zero-to-one environments—comfortable with ambiguity, quick to create structure, and energized by owning outcomes.
• - You sell expertise, not just software—confident scoping complex research engagements and navigating enterprise buying processes.
• - You have a point of view on where research is heading and can make buyers, analysts, and practitioners want to be part of it.
• - You work fluidly with sales, marketing, research, and product teams, and know how to get things done without formal authority.

Benefits

• - Health insurance with international coverage, vision, and dental: 100% of the team member premium paid
• - Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources
• - Life and Disability Insurance, 100% of the team member premium paid
• - Flexible time off
• - Meaningful equity
• - Company retreats, fully paid for by Maze
• - New MacBook (laptop), paid for by Maze
• - Paid Family leave: 16 weeks for birth or adoptive parents
• - $500/month to be used for dependent health insurance coverage
• - $1,500 remote work setup fund to ensure you can set up a productive work space
• - Flexible work schedule where you manage your own working hours
• - Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more
• - Virtual social engagements randomly throughout the year
• - SWAG, we have some really cool swag
• - Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more